The Clinic OS

One system that runs
your clinic, start to finish.

BeyondChats picks up every WhatsApp message, call and Instagram DM. It books the visit, updates the record, and shows you what worked, for every doctor and every branch.

Book a 20-min demo See what it does

Trusted by KEM, JJ Hospital, Malpani and 50+ clinics across India.

Patient Inbox
Every channel, one place
AI Front Desk
Answers day and night
Smart Bookings
Patients book themselves
Records & EMR
Notes write on their own
Payments
Links & receipts
Follow-ups
Recalls & reminders
Reviews
More stars on Google
Analytics
See what is working
The bigger picture

Not another app. The system your clinic already needs.

Most clinics run on many separate tools. A chat app for messages, a reminder tool for follow-ups, a CRM nobody keeps updated. BeyondChats replaces all of it with one system built around the patient, from the first message to the visit after treatment.

The routine work runs on its own. Your team spends that time on patients instead. Every booking, note, payment and review lands in one record, on one dashboard, built the way clinics actually work in India.

Most clinics juggle many separate tools. BeyondChats replaces them with one system, from the first message to the visit after treatment. Routine work runs on its own, so your team can focus on patients.

01

Discover & qualify

The AI answers WhatsApp, Instagram and calls in 13+ languages, then sends the patient to the right doctor.

02

Book & remind

Patients pick a slot and pay a deposit online. Reminders go out on their own and cut down no-shows.

03

Consult & document

The AI scribe writes the note during the consult and adds the ICD-10 and CPT codes on its own.

04

Diagnose & prescribe

Lab results and prescriptions reach the patient on WhatsApp. Medicine reminders follow without anyone asking.

05

Bill & collect

Patients pay by UPI or card. Receipts go out right away, and deposits are collected before procedures.

06

Follow up & grow

Check-ins go out on day 3, 7 and 30. Patients who stopped coming get a nudge, happy ones get asked for a review.

One layer underneath it all. Automation, records, analytics.Everything above feeds one patient record and one dashboard.
WhatsApp-firstMultilingualDPDP-readyOne dashboard
Inside the Clinic OS

See how each part works.

Pick a stage below to see exactly what BeyondChats does there, for your front desk, your doctors, and every branch you run.

Book a demo

Catch every inquiry

Every WhatsApp message, Instagram DM, missed call and web form reaches one inbox. Each one gets checked and passed to the right doctor.

New inquiries · today Live4 May · 14:32
Inquiries
412
▲ 18% wk
Qualified
268
65% qualified
Sent to doctors
241
IVF · Derma · Dental
Where they came from
WhatsApp34%
Web chat26%
Instagram18%
Voice14%
Meta Ads8%
Live feed
"IVF cost for Cycle 1?" · Hindi92
IGDM · derma consultation Mumbai78
WEBForm · ortho · knee pain85
VOXMissed call · auto-callback71

AI Front Desk

Someone answers the phone at 2 AM the same way as at 2 PM. It speaks Hindi, English, Tamil and ten more languages, books the visit, checks insurance, and brings in your team only when needed.

Live call · in progress 00:42Hinglish
Calls today
187
▲ 12% wk
AI accuracy
96%
Sent to staff < 4%
Response time
0.8s
Instant pickup
Patient · HinglishMujhe Tuesday ko IVF consultation chahiye, doctor sahab ke saath
AI Front DeskTuesday 3:30 ke baad available hain, kya main woh slot hold kar dun?
PatientHaan, aur insurance bhi check kar lo, Star Health
AI Front DeskStar Health verified ✓ · Cashless eligible · Slot held · Confirmation SMS bheja
What's happening on the call
Phone confirmedOTP verified · ABHA matched
Sent to right doctorIVF · Dr. Vishvesh White
Insurance checkedStar Health · cashless
Slot reservedTue 26 Aug · 3:30 PM
Confirmation sent+91 70698 42601 · SMS with directions

Bookings, without the phone calls

Patients choose their own slot online. Calendars stay synced with Google and Microsoft. Deposits get collected upfront, so slots do not sit empty.

This week · Dr. Vishvesh White SyncedGoogle · MS 365
Slots booked
38/52
73% full
Deposits collected
₹94k
UPI · this week
No-shows recovered
9
Re-booked via WhatsApp
Mon
Tue
Wed
Thu
Fri
.
9 AM
Booked
Free
Booked
Held
Free
10 AM
Booked
Booked
Free
Booked
Booked
11 AM
Held
Booked
Booked
Free
Booked
2 PM
Free
Booked
Booked
Held
Free
3:30
Booked
Held
Booked
Booked
Free
Booked Held (deposit pending) Free

Answers you can trust

The AI only speaks from your own protocols, prices and timings. It does not guess. If it does not know something, your admin gets a note so the gap gets filled.

Knowledge base · IVF Trusted312 approved answers
Approved answers
312
Across 14 specialties
Answered with sources
98.4%
▲ 2.1pp wk
Missing-info alerts
3
Saturday pricing unclear
Cycle 1 fee OPD timing Insurance Doctor schedule Saturday fee, missing Protocol
Recent patient questions
"Cycle 1 fee is ₹1.85L"Asked via WhatsApp · answeredFrom: IVF Pricing Sheet · v3.2
Saturday surcharge unknown3 patients asked · sent to adminAction: add this to your knowledge base
Star Health cashless flow14 confirmations this weekFrom: Insurance Pack · v2.1

Keep patients close

Every WhatsApp, call and visit for a patient sits on one screen. Follow-ups go out on time. Good reviews reach Google, and low ratings come to you first.

Patient · Priya B. · 32 · IVF Active5-step journey
Total spend
₹2.1L
Cycle 1 + meds
Last contact
WhatsApp
2 days ago
Satisfaction
9.2/10
▲ 0.4 wk
Patient journey
Visited IVF pageweb · 3 Mar
3 Mar
Inquiry · HinglishWhatsApp · qualified by AI
5 Mar
Callback completedVoice · 4 min · Dr. Vishvesh routed
6 Mar
Consult bookedVisit · Tue 3:30 PM
7 Mar
Post-visit follow-upScheduled · D+7
14 Mar
Reviews · this week
★★★★★
Anita R.
Posted to Google · 2h ago
Live
★★★★★
Rohit M.
Posted to Google · 1d ago
Live
★★☆☆☆
Priya N.
Sent to your admin first
Held
Bringing patients back
42 nudged · 18 re-booked
43% came back

See what's working

Know which ad brought in your IVF patients, which doctor's slots are almost full, and which branch grew this month. One dashboard, no guessing.

Practice performance · this quarter Updated 2m agoEvery channel
Booked revenue
₹2.84 Cr
▲ 38% QoQ
Cost per booking
₹682
▼ 24% QoQ
Return on ads
6.4x
▲ 1.2x QoQ
From ad click to booking
Ad clicks14,82014,820
Conversations11,54011,540
Qualified6,4206,420
Booked4,2604,260
Revenue₹2.84 Cr₹2.84 Cr
By source · 90 days
Meta Ads1,8207.2x
Google Ads1,2106.4x
Referral684∞
IG Organic412∞
Across your branches
Parel
KEM · Mumbai
8.2k
conv./wk
Colaba
Malpani · Mumbai
2.4k
conv./wk
Byculla
JJ · Mumbai
11.6k
conv./wk

AI Scribe, the notes write themselves

Your doctor talks to the patient. BeyondChats listens and writes the note in your own format, already coded with ICD-10 and CPT, ready for your EMR.

AI Scribe · Dr. Vishvesh · Consult #4218 Recording04:17
Notes today
84
▲ 12% wk
Time saved / consult
12min
vs typing manually
Coding accuracy
98.2%
ICD-10 + CPT auto
Live consult
Patient · Priya B.Mujhe pichle 6 mahine se conceive nahi ho raha
Dr. VishveshCycle regular hain? AMH test karaya hai?
PatientCycle 28-30 days, AMH 1.8 last month
Auto-generated note
Chief complaintPrimary infertility · 6 months
HistoryCycles regular, 28–30 days · AMH 1.8 (low-normal)
PlanCycle 1 baseline · day-3 hormonal panel · TVS scan
Auto-codedICD-10 N97.0 · Female infertility, unspecifiedCPT 99213 · established patient · 15 min

A patient's full history, ready before they walk in

BeyondChats reads every past visit, lab and message ahead of the consult. Allergies, preferences, missed follow-ups and risk flags are ready on screen.

Patient brief · Priya B. · 32 · IVF Ready14 visits · 6 labs · 23 msgs
Records read
12,400
across all patients
Risk flags this wk
24
surfaced before consult
Prep time saved
14min
per consult, average
What the doctor needs to know
Allergy on fileLetrozole, flagged in 2024 visitAvoid before prescribing
Recent labsAMH 1.8 · TSH 2.1 · FSH 8.4 · all within 30 days
Missed follow-upDay-10 bloods last cycle · skippedAction: schedule reminder
Patient preferencesHinglish · evening slots · cashless via Star Health
Visit timeline · last 12 months
Initial consultCycle 1 baseline · Letrozole declined (allergy)
Mar '24
Hormonal panelAMH 1.6 · TSH 2.4
Apr '24
Cycle 1, IUIClomid 50mg · negative
Jun '24
Treatment breakPatient request · stress management
Sep '24
Today's consultRe-assessment · scheduled
Today

Catch every inquiry

Every WhatsApp message, Instagram DM, missed call and web form reaches one inbox. Each one gets checked and passed to the right doctor.

New inquiries · today Live4 May · 14:32
Inquiries
412
▲ 18% wk
Qualified
268
65% qualified
Sent to doctors
241
IVF · Derma · Dental
Where they came from
WhatsApp34%
Web chat26%
Instagram18%
Voice14%
Meta Ads8%
Live feed
"IVF cost for Cycle 1?" · Hindi92
IGDM · derma consultation Mumbai78
WEBForm · ortho · knee pain85
VOXMissed call · auto-callback71

AI Front Desk

Someone answers the phone at 2 AM the same way as at 2 PM. It speaks Hindi, English, Tamil and ten more languages, books the visit, checks insurance, and brings in your team only when needed.

Live call · in progress 00:42Hinglish
Calls today
187
▲ 12% wk
AI accuracy
96%
Sent to staff < 4%
Response time
0.8s
Instant pickup
Patient · HinglishMujhe Tuesday ko IVF consultation chahiye, doctor sahab ke saath
AI Front DeskTuesday 3:30 ke baad available hain, kya main woh slot hold kar dun?
PatientHaan, aur insurance bhi check kar lo, Star Health
AI Front DeskStar Health verified ✓ · Cashless eligible · Slot held · Confirmation SMS bheja
What's happening on the call
Phone confirmedOTP verified · ABHA matched
Sent to right doctorIVF · Dr. Vishvesh White
Insurance checkedStar Health · cashless
Slot reservedTue 26 Aug · 3:30 PM
Confirmation sent+91 70698 42601 · SMS with directions

Bookings, without the phone calls

Patients choose their own slot online. Calendars stay synced with Google and Microsoft. Deposits get collected upfront, so slots do not sit empty.

This week · Dr. Vishvesh White SyncedGoogle · MS 365
Slots booked
38/52
73% full
Deposits collected
₹94k
UPI · this week
No-shows recovered
9
Re-booked via WhatsApp
Mon
Tue
Wed
Thu
Fri
.
9 AM
Booked
Free
Booked
Held
Free
10 AM
Booked
Booked
Free
Booked
Booked
11 AM
Held
Booked
Booked
Free
Booked
2 PM
Free
Booked
Booked
Held
Free
3:30
Booked
Held
Booked
Booked
Free
Booked Held (deposit pending) Free

Answers you can trust

The AI only speaks from your own protocols, prices and timings. It does not guess. If it does not know something, your admin gets a note so the gap gets filled.

Knowledge base · IVF Trusted312 approved answers
Approved answers
312
Across 14 specialties
Answered with sources
98.4%
▲ 2.1pp wk
Missing-info alerts
3
Saturday pricing unclear
Cycle 1 fee OPD timing Insurance Doctor schedule Saturday fee, missing Protocol
Recent patient questions
"Cycle 1 fee is ₹1.85L"Asked via WhatsApp · answeredFrom: IVF Pricing Sheet · v3.2
Saturday surcharge unknown3 patients asked · sent to adminAction: add this to your knowledge base
Star Health cashless flow14 confirmations this weekFrom: Insurance Pack · v2.1

Keep patients close

Every WhatsApp, call and visit for a patient sits on one screen. Follow-ups go out on time. Good reviews reach Google, and low ratings come to you first.

Patient · Priya B. · 32 · IVF Active5-step journey
Total spend
₹2.1L
Cycle 1 + meds
Last contact
WhatsApp
2 days ago
Satisfaction
9.2/10
▲ 0.4 wk
Patient journey
Visited IVF pageweb · 3 Mar
3 Mar
Inquiry · HinglishWhatsApp · qualified by AI
5 Mar
Callback completedVoice · 4 min · Dr. Vishvesh routed
6 Mar
Consult bookedVisit · Tue 3:30 PM
7 Mar
Post-visit follow-upScheduled · D+7
14 Mar
Reviews · this week
★★★★★
Anita R.
Posted to Google · 2h ago
Live
★★★★★
Rohit M.
Posted to Google · 1d ago
Live
★★☆☆☆
Priya N.
Sent to your admin first
Held
Bringing patients back
42 nudged · 18 re-booked
43% came back

See what's working

Know which ad brought in your IVF patients, which doctor's slots are almost full, and which branch grew this month. One dashboard, no guessing.

Practice performance · this quarter Updated 2m agoEvery channel
Booked revenue
₹2.84 Cr
▲ 38% QoQ
Cost per booking
₹682
▼ 24% QoQ
Return on ads
6.4x
▲ 1.2x QoQ
From ad click to booking
Ad clicks14,82014,820
Conversations11,54011,540
Qualified6,4206,420
Booked4,2604,260
Revenue₹2.84 Cr₹2.84 Cr
By source · 90 days
Meta Ads1,8207.2x
Google Ads1,2106.4x
Referral684∞
IG Organic412∞
Across your branches
Parel
KEM · Mumbai
8.2k
conv./wk
Colaba
Malpani · Mumbai
2.4k
conv./wk
Byculla
JJ · Mumbai
11.6k
conv./wk

AI Scribe, the notes write themselves

Your doctor talks to the patient. BeyondChats listens and writes the note in your own format, already coded with ICD-10 and CPT, ready for your EMR.

AI Scribe · Dr. Vishvesh · Consult #4218 Recording04:17
Notes today
84
▲ 12% wk
Time saved / consult
12min
vs typing manually
Coding accuracy
98.2%
ICD-10 + CPT auto
Live consult
Patient · Priya B.Mujhe pichle 6 mahine se conceive nahi ho raha
Dr. VishveshCycle regular hain? AMH test karaya hai?
PatientCycle 28-30 days, AMH 1.8 last month
Auto-generated note
Chief complaintPrimary infertility · 6 months
HistoryCycles regular, 28–30 days · AMH 1.8 (low-normal)
PlanCycle 1 baseline · day-3 hormonal panel · TVS scan
Auto-codedICD-10 N97.0 · Female infertility, unspecifiedCPT 99213 · established patient · 15 min

A patient's full history, ready before they walk in

BeyondChats reads every past visit, lab and message ahead of the consult. Allergies, preferences, missed follow-ups and risk flags are ready on screen.

Patient brief · Priya B. · 32 · IVF Ready14 visits · 6 labs · 23 msgs
Records read
12,400
across all patients
Risk flags this wk
24
surfaced before consult
Prep time saved
14min
per consult, average
What the doctor needs to know
Allergy on fileLetrozole, flagged in 2024 visitAvoid before prescribing
Recent labsAMH 1.8 · TSH 2.1 · FSH 8.4 · all within 30 days
Missed follow-upDay-10 bloods last cycle · skippedAction: schedule reminder
Patient preferencesHinglish · evening slots · cashless via Star Health
Visit timeline · last 12 months
Initial consultCycle 1 baseline · Letrozole declined (allergy)
Mar '24
Hormonal panelAMH 1.6 · TSH 2.4
Apr '24
Cycle 1, IUIClomid 50mg · negative
Jun '24
Treatment breakPatient request · stress management
Sep '24
Today's consultRe-assessment · scheduled
Today
Fully customisable

Turn on only what you need.

Every clinic runs differently, and few need the whole system on day one. Start with the part that helps most and add more when you are ready.

From ₹10,000/month · live in days, not months
Book a demo to plan your setup →
Your stack3 of 6 switched on
Patient Inbox & AI Front Desk
Most clinics start here
Bookings & Calendar
Patients book themselves
Records & EMR Automation
Notes write themselves
Payments & Billing
Add anytime
Follow-ups & Retention
Add anytime
Analytics Dashboard
Add anytime
Why now

The clinic front desk is the one thing still stuck on paper.

Patients in India already book, pay and chat from their phones, on UPI and WhatsApp. But the desk answering them still runs by hand, on calls and registers. BeyondChats closes that gap.

1M+

Clinics & hospitals in India

A market this size still runs its front desk on phone calls and paper registers.

WhatsApp-first

Where your patients already are

Hundreds of millions of Indians use WhatsApp every day. BeyondChats is built around it.

ABDM + DPDP

Digital health, made standard

National health IDs and the new privacy law are pushing clinics online. BeyondChats fits right in.

1M+

Clinics & hospitals in India

A market this size still runs its front desk on phone calls and paper registers.

WhatsApp-first

Where your patients already are

Hundreds of millions of Indians use WhatsApp every day. BeyondChats is built around it.

ABDM + DPDP

Digital health, made standard

National health IDs and the new privacy law are pushing clinics online. BeyondChats fits right in.

Start with one part. Add the rest as your clinic grows.

Success stories

Real clinics, real outcomes.

A one-month pilot that became a hospital-wide tender. Specialty clinics booking patients in five languages. Here is what changes once the whole front desk runs on one system.

Flagship · Pilot to hospital-wide tender

"The volume of OPD inquiries is impossible to handle by hand. BeyondChats books the appointments and sends our admin only what needs a person."

Patient services lead · JJ Hospital, Mumbai
30-day
pilot before the hospital-wide tender
~70%
of OPD inquiries handled without a person
5+
languages patients messaged in
1 in 3
inquiries came in after hours
*Representative figures from the JJ Hospital pilot.
OPD calls, answered day and night

"Our OPD lines used to ring all day. Now the AI takes the first call, and our team only steps in for the conversations that really need them."

OPD Operations teamKEM Hospital, Mumbai
Five languages, sorted on their own

"IVF inquiries come in five languages. BeyondChats qualifies them, captures cycle history and books a consult, without our team picking up the phone."

Dr. Aniruddha MalpaniFounder & IVF Specialist · Malpani Infertility Clinic
OPD calls, answered day and night

"Our OPD lines used to ring all day. Now the AI takes the first call, and our team only steps in for the conversations that really need them."

OPD Operations teamKEM Hospital, Mumbai
Five languages, sorted on their own

"IVF inquiries come in five languages. BeyondChats qualifies them, captures cycle history and books a consult, without our team picking up the phone."

Dr. Aniruddha MalpaniFounder & IVF Specialist · Malpani Infertility Clinic
What you can count on

Set up in days. Working from week one.

24/7
Calls and messages answered, even at night
13+
Languages understood, no setup needed
1
Inbox for every channel, every branch
50+
Clinics and hospitals already using it
KEM Hospital JJ Hospital Malpani Infertility Clinic IVF India
Pricing

Plans built to grow with you.

Three plans, based on your channels, integrations and patient volume. Start on one, add modules over time, and move up when you need to.

Standard
₹10,000/month
₹1,20,000 ₹96,000 / yr
  • Connect one platform
  • Basic dashboard: chats, mind map, leads
  • Train on 100 articles
  • Weekly stats, monthly mailers
  • Up to 1 live agent

Best for new clinics still building their patient base

Book a demo
Business
₹15,000/month
₹1,80,000 ₹1,50,000 / yr
  • Connect up to 3 platforms
  • Advanced dashboard with tickets and team tools
  • Train on 1,000 articles
  • AI review of every chat
  • Daily stats, dedicated support
  • myOperator for calling
  • Up to 3 live agents

Best for specialty clinics ready for more patient volume

Book a demo
Recommended
Enterprise
starts₹25,000/mo
starts ₹2,50,000 / yr
  • Built for your exact use case
  • WhatsApp, Messenger, Instagram and Website
  • Two-way sync with LeadSquared
  • Unlimited article training
  • Bulk WhatsApp dashboard and analytics
  • A dedicated solutions engineer
  • Up to 10 live agents

Best for hospitals turning the most inquiries into patients

Book a demo

All plans go live in days. Prices exclude GST. Billing shown is annual, monthly is available too.

Founders

Why we built BeyondChats.

Pankaj Baranwal
Pankaj Baranwal
Co-founder & CEO

Clinics do not need one more chatbot bolted on. They need a single place that catches every patient, knows their protocols by heart, and frees up the team for actual care.

Simran Jain
Simran Jain
Co-founder & COO

A missed message often means a family quietly chose another clinic, right when they needed help the most. Nobody should lose a patient to something that slipped through.

Where we're going

The system every clinic in India will run on.

Start with one part today, and grow into the full system over time. Walk through it on your own clinic's numbers, in a 20-minute call with a founder.

Book your demo →