At BeyondChats, we are committed to ensuring satisfaction with our chatbot services. This Refund Policy explains the circumstances under which we may provide refunds.
1. Subscription-Based Services:
- Our services are billed on a subscription basis. Subscription fees are billed in advance on a monthly or annual cycle and are non-refundable.
- There are no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.
2. Cancellation Policy:
- You may cancel your subscription to BeyondChats at any time. The cancellation will become effective at the end of your current billing cycle.
- Upon cancellation, your service will remain active until the end of your paid billing term.
3. Exceptional Circumstances:
- In exceptional circumstances, such as a service malfunction or other significant issues attributable to BeyondChats, we may consider granting a partial or full refund. Such refunds are at the sole discretion of BeyondChats and will be reviewed on a case-by-case basis.
4. Contacting Us:
- To request a refund under exceptional circumstances, please contact us with a detailed explanation of your situation and why you believe a refund is merited.
5. Changes to Our Refund Policy:
- BeyondChats reserves the right to modify this refund policy at any time. Changes will be effective immediately.
We value your business and strive to provide the highest level of service. If you have any questions or concerns about our Refund Policy, please contact us at support@beyondchats.com
Effective as of January 2024