Why we are building yet another AI Chatbot

When you read about us for the first time, your first thought might be “Not another AI chatbot startup please!” — and we get it.

We know the feeling! We get it a lot. And until 3 months ago, we also felt frustrated seeing so many chatbot companies coming up everyday with “AI” in their domain name!

During these three months, we talked to 50+ doctors and clinic MDs from all over India. And we realized something weird: Despite there being 1000s of chatbots out there, rarely any hospital or clinic wanted to integrate an ai chatbot! Many had in fact integrated a chatbot, but there experience was always terrible. Zero REAL value delivered.

Kind of shocking, right?

The Illusion of Choice: So Many Chatbots, Yet So Little Impact

You can’t scroll through LinkedIn and Twitter without someone selling you their GPT-powered AI chatbot.

They look slick. The demo is fire. The pitch? Even better:
“It works 24×7!”
“Just plug in your knowledge base and go live!”
“Build your own AI-powered chatbot in 5 minutes!”

But talk to someone running a fertility clinic in Lucknow or a hospital in Hyderabad, and they’ll tell you the truth:

These chatbots don’t deliver any ROI for healthcare industry.

Most chatbots actually lead to worse customer experiences than not having one! Because people waste their precious time talking to these dumb chatbots only to get frustrated and go away.

We Didn’t Want to Build One. The Market Forced Us To.

We spoke to over 50 doctors.

Not one said:

“I need an AI chatbot with neural embeddings and multi-channel omnipresence.”

What they said was this:

• “My website has traffic, but hardly any patients visit the clinic from the website”
• “So many people on WhatsApp just ask random questions and vanish.”
• “Our receptionist spends hours filtering out bad leads.”

See the gap?

They don’t need an AI chatbot.
They need a receptionist that works 24/7, speaks the patient’s language, qualifies leads, answers FAQs, boosts Google reviews, and nudges people to book OPD appointments.

No LLM hype. Just outcomes.

What Generic Chatbots Get Wrong

Let’s break it down:

The Reality: Doctors Don’t Care About Tech

Here’s the blunt truth:
Most doctors don’t give a damn about AI.
They care about this:

• Their OPD bookings going up
• Their clinic’s 5-star Google reviews increasing
• Phone calls from patients who are already interested

And they’re right to care about these.

So we said: screw the features — let’s focus on ROI.

What We’re Actually Building

Not just an “AI chatbot.”
We’re building a clinic growth engine that runs on conversations.

Here’s what BeyondChats does:

• Engages with patients on your website or whatsapp so users book consultations, or visit your clinic
• Flags high-intent patients instantly
• Saves 20+ hours/week for your helpdesk / reception.
• Nudges happy patients to leave Google reviews (and it works!)
• Pulls insights from chats to help run better ad campaigns

One of our clients – a fertility clinic in Mumbai saw a 5x increase in inquiries after switching to BeyondChats.

Not because we use fancy AI.
But because we focus on what delivers most value for hospitals and clinics.

Time to take action

If you’re:

• Running a clinic or hospital
• You want more of your online traffic to convert into actual bookings
• You don’t want to spend countless hours talking to people who won’t show up

You don’t need another “AI” chatbot.
You need a digital receptionist that knows how to manage your digital audience and guides them towards booking appointments.

That’s exactly why we built BeyondChats.

And until every doctor has one that actually works and delivers, we won’t stop.

If you’re even slightly curious whether we could drive results for your clinic as well — book a quick demo so we can help you get started.

Integrate it on your digital channels, and the results will speak for themselves!