Beyondchat's generative AI-powered Dynamic Automation Platform (DAP) for manufacturing companies enables 24/7 self-serve for customers and vendors to optimize support operations and reduce costs.
The Impact of BeyondChats’s Manufacturing Chatbots
90%
Queries self- served
60%
Saved in operational costs
50%
Response Time Reduction
Anytime anywhere customer support
Self-serve incoming queries from customers in real time with Yellow.ai Customer Service Cloud at the first point of contact in 35+ text and voice channels with seamless integrations with Twilio, Alexa, Google Assistant and IVR systems.
Effortless product exploration
Enable your customers to explore and compare your wide range of products as well as easily download marketing brochures for additional information.
Enable customers to search for nearest offline stores, schedule in-person visits and request for quotes within the same conversational interface to ensure simplified buying cycle.
Enable delightful customer experiences with effortless scheduling and tracking of technician visits, followed by feedback collection to constantly improve customer service.