Conversational AI vs Chatbot : What is the difference?
When it comes to Chatbots vs. conversational AI, the terms are often used interchangeably, but they actually represent distinct technologies.
Why are businesses investing in conversational AI?
Have you ever thought, why more and more businesses are using chatbots and virtual assistants to talk to customers?
Nowadays, where everything happens online, businesses are always looking for new ways to make things easier for their customers and run more smoothly. That's where conversational AI comes in. But why are businesses so interested in it, and what can it do for them?
Why do AI chatbots hallucinate?
Why do chatbots hallucinate is a real question. With the evolving AI it's now easy to make chatbots but it's important to deal with Chatbot hallucinations.
AI chatbots to improve customer engagement in 5 ways
Explore how chatbots are making customer service easier and more personal, available to help anytime and anywhere, making your online experience smoother.